IGT Solutions is a leading customer experience (CX) company, specializing in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. With a focus on digital and human intelligence, IGT manages end-to-end CX journeys, providing services to 85 renowned customers worldwide. Established in 1998, IGT operates in 30 delivery centers across various countries, employing over 25,000 customer experience and technology specialists.
IGT Solutions Walk In Details:
- Qualification: Any Graduate
- Experience : 0-4 years
- Role:Customer Service
- Job Location: Gurugram
- No.of Openings: 100
- Salary:1-2 Lacs P.A.
Time and Venue:
Job description
We at IGT are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Associates (+ Upselling) in the banking process.
If you have a passion for helping customers and want to grow your career in the banking sector, we invite you to attend our walk-in interviews.
Key Responsibilities:
– Handle customer inquiries and resolve issues efficiently.
– Provide accurate information about banking products and services.
– Process transactions and maintain customer records.
– Ensure compliance with banking regulations and policies.
– Deliver excellent customer service and enhance customer satisfaction.
– Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience
– Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences
Requirements:
– Minimum Bachelor’s degree
– Prior experience in customer service or banking is preferred.
– Strong communication and interpersonal skills.
– Ability to handle customer queries and complaints effectively.
– Basic computer skills.
Benefits:
– Transport facility (Odd hours)
– Comprehensive training and development programs.
– Opportunities for career growth and advancement and other employee benefits.
– We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
Documents to Bring:
– Updated resume
– Valid ID proof (Aadhaar, PAN, etc.)
Note:
Mention Bhanu Shree on resume
How to Apply:
Interested candidates are requested to walk in directly to the venue on the specified dates and time.
Receive recognition for your upselling and customer satisfaction achievements, contributing to a positive work culture that values your efforts and contributions!!
