Wipro is conducting a Walk-in Drive for Associate – Backoffice (US HR Operations) in Navi Mumbai (Airoli). This is an excellent opportunity for freshers and candidates with up to 3 years of experience to start a career in HR operations and backend support. The role offers a stable work schedule, fixed weekends off, and cab facilities, making it ideal for candidates seeking work-life balance along with career growth.
Job Details
| Category | Details |
|---|---|
| Company Name | Wipro |
| Job Role | Associate – Backoffice (US HR Operations) |
| Department | Customer Success, Service & Operations |
| Industry Type | BPM / BPO |
| Experience Required | 0 – 3 Years (Freshers & Experienced) |
| Salary Package | Not Disclosed |
| Job Location | Thane / Navi Mumbai / Mumbai (Airoli) |
| Employment Type | Full-Time, Permanent |
| Education | Any Graduate / Postgraduate (Non-Technical) |
| Openings | 100 |
| Walk-in Date | 9th April 2026 |
| Interview Timings | 10:00 AM – 12:30 PM |
| Venue | Gigaplex, Building No. 3, 3rd Floor, Airoli West, Near Patni Ground, Opp. Capgemini Campus, MIDC, Navi Mumbai – 400708 |
| Contact Person | Aishwarya Narwade |
| Work Mode | Work From Office |
| Shift | Fixed Evening Shift |
| Work Schedule | 5 Days Working (Sat & Sun Fixed Off) |
| Transport | Both-side cab facility |
| Bond | 1 Year Service Agreement |
| Age Criteria | 20 – 27 Years |
Key Responsibilities
- Handle client queries via emails and service tickets
- Document user details, issues, and resolutions accurately
- Track and manage queries as per SLA guidelines
- Follow standard processes to resolve HR-related queries
- Maintain logs and records of all interactions
- Ensure high-quality customer support in back-office operations
Skills Required
- Good written communication skills
- Basic understanding of HR/back-office processes
- Attention to detail and documentation accuracy
- Problem-solving and analytical thinking
- Ability to work in evening shifts
Eligibility Criteria
- Freshers and candidates with back-office experience
- Non-technical graduates only
- Immediate joiners or candidates who can join within 10–15 days
Documents to Carry
- Updated Resume
- Original Aadhaar Card or PAN Card (Mandatory for entry)
Important Notes
- Fixed evening shift with weekends off
- Both-side cab facility provided
- One-year service agreement mandatory
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