🌍 Walk-In at Sutherland for International Voice & Blended Process | 28 July – 1 August | Airoli, Navi Mumbai
📢 Are you looking for a rewarding career in international customer support? Sutherland is hiring freshers and experienced candidates (0–1 years) for the role of Customer Support Associate – International Voice & Blended Process at its Airoli (Navi Mumbai) location.
Join a global leader in the BPO industry and become part of a fast-paced, customer-focused environment with exciting growth opportunities!
🗓️ Walk-In Interview Details
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Dates: 28 July – 1 August 2025
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Time: 4:30 PM – 8:00 PM
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Venue:
5th Floor, K-10 Liberty Tower,
Reliable Plaza IT Park,
Thane Belapur Road, Airoli,
Navi Mumbai, Maharashtra – 400708 -
📞 Contact: Harshika Parikh – 9137103233
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🧑💼 Openings: 100 Positions Available
💼 Job Overview
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Role: Customer Support Associate – International Voice & Blended Process
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Industry Type: BPO / BPM
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Department: Customer Success, Service & Operations
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Employment Type: Full-time, Permanent
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Location: Airoli, Navi Mumbai
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Experience: 0 – 1 Years
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Salary: ₹2.5 – ₹3.75 LPA
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Shift: 24×7 Rotational (Including Night Shifts)
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Weekly Off: 2 Rotational Offs
📝 Job Description
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Handle voice, email, and chat support for international clients
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Troubleshoot and resolve customer queries efficiently
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Meet performance and quality benchmarks
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Deliver excellent customer service in a 24/7 shift environment
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Maintain professionalism in all interactions
✅ Candidate Profile
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Excellent verbal and written English communication skills
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Proficient in MS Office (Outlook, Word, Excel)
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Strong problem-solving skills and a positive attitude
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Good typing speed and navigation skills
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Team player and able to work in rotational shifts
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Must live within 1.5 km from the nearest railway station in the following areas:
📍 Eligible Travel Zones:
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Central Line: Kalyan to Sion
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Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur)
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Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
🎁 Perks & Benefits
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💰 Performance-based incentives
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🚗 Cab facility for night shifts
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🧳 Travel allowance
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🏥 Medical insurance
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⚖️ Work-life balance with 2 weekly offs
🎓 Educational Qualifications
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UG: B.A, B.Com, B.Sc, BMS, BFA, BAMS, BBA or equivalent in any specialization
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Graduates from any recognized university are welcome
🧾 Note: Immediate joiners preferred. Walk-in with your updated resume and government ID proof.
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