IndiaMART Recruiting Any Graduate/Any Postgraduate for the position Tele Associate .This position requires Any Graduate/Any Postgraduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 19th Nov 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Tele Associate
|Location||Hiring office located in Noida Permanent remote / WFH|
|Salary Offering||Not Disclosed|
|Hiring Designation||Tele Associate|
|Qualification||Any Graduate/Any Postgraduate|
Job Role or Description
- Pre-Call Study the case and Determine the current eligibility of the assigned sellers through available resources/online.
- Obtains client information by connecting with them through telephone calls, Verify information.
- Basis the collected/verified information; update the clients profile to meet the desired profile score.
- Educating clients about the benefits to his business; answering questions; Clearing doubts.
- Disposing the cases with appropriate reason codes basis the conversation with the respective sellers.
- Maintains and improves quality results by adhering to standards and guidelines
- Keeping the clients informed about the recorded conversation before starting to collect any information from them.
- Identifying real-time challenges related to Technology/Process and escalating it to the higher management to get them fixed.
- Following up with the sellers based upon the request made by them over the calls.
- Achieving the daily/Weekly/Monthly business targets.
- Work for 3-4 hours a day and to achieve target number of Daily connect/content collection.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities
- Other duties as assigned.
Company Profile IndiaMART .com is India’s largest Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its 1,000,000 members and over 5 million global buyers.