HGS Healthcare Recruiting B.Com/BBA/BMS/BA for the position International Voice Process .This position requires B.Com/BBA/BMS/BA with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 15th Sept August 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- International Voice Process
| Company Name | HGS Healthcare |
| Location | Hyderabad/Secunderabad |
| Salary Offering | ₹ 2,25,000 – 2,50,000 P.A. |
| Hiring Designation | International Voice Process |
| Experience Required | 00-01+Years |
| Qualification | B.Com/BBA/BMS/BA |
| No Vacancy | 100 |
Walk In Timings: 11am to 4:00 pm Walk in Venue: Hinduja Global Solutions Healthcare Purva Summit – 3rd floor Survey No. 8, Hitech city Phase II White field road, Land Mark : Opp Tech Mahindra, Kondapur, Hyderabad 500084- Telangana.Carry Updated Resume, ID proof(Aadhar Card) Contact Person: HR Seema:8639685017 HR Andrew:9966009129 HR Shiva Sagar:9148680209 HR Susanna:8247560915
Job Role or Description
- Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines. Understand the basic professional standards and established procedures, policies before taking action and making decisions. Maintain customer satisfaction ratings through TAT and quality standard basis client SLAs Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input Input data into the company platform to keep each customer record updated Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary. Individuals should have commitment towards attaining customer satisfaction and an ability to make quick and accurate decisions.
Company Profile HGS Healthcare A Global leader in business process management and member / patient experience. HGS Healthcare combines technology powered-services with decades of healthcare domain expertise to drive positive outcomes.
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