Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Genpact Mega Walk-In Drive
- Experience: 00-01 +Years
- Qualification: Any Graduate
- Job Location: Jamshedpur
- Role : Process Associate Trust & Safety Transaction Risk Investigator
- Openings: 100
Time and Venue
21st September, 11.00 AM – 2.30 PM
ICA Edu Skills, Bistupur, L-Road, Bistapur, Jamshedpur – 831001
Job Description
Responsibilities:
- Conduct investigations to identify and mitigate online ecommerce risk.
- Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
- Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
- Ensure productivity and maintain highest quality assurance standards.
- Leverages appropriate operational tools and applications to find the data.
- Ability to successfully navigate websites.
- Understands and adheres to workflow directions, SOPs.
- Performs a variety of routine standard tasks in non-voice queues like email, chat etc.
Qualifications we seek in you!
Minimum Qualifications:
- Any graduate
- Freshers are eligible.
- Strong Problem solving skills
- Strong time management and organizational skills
- Aptitude for determining situational needs and providing appropriate solutions.
- Must be able to work on a flexible schedule (including weekends)
Preferred Qualifications:
- Relevant work experience preferably as an Investigation Specialist, Risk Investigator etc.
- Prior experience in Ecommerce Domain
- Good Analytical & Problem-Solving skills
