Walk-In Drive – Customer Support Associate (International Voice & Chat) | Accenture | Mumbai
Company: Accenture
Role: Customer Support Associate – International Voice & Chat Process
Experience: 1 – 6 Years (Up to 7 yrs considered)
Job Location: Mumbai (Vikhroli / Airoli)
Employment Type: Full Time, Permanent
Industry: IT Services & Consulting
Openings: 100
About the Company
Accenture is a global professional services company specializing in IT services, consulting, digital transformation, and business process outsourcing. With operations in over 120 countries, Accenture offers strong career growth, global exposure, and world-class training programs.
Walk-In Interview Details
Dates: 11th February – 12th February
Time: 11:30 AM – 4:00 PM
Venue:
Accenture Office – Gate No. 3, MDC2B, Ground Floor
Godrej & Boyce Complex, Off LBS Marg
Vikhroli (West), Mumbai – 400079
Contact Person: Azlifa Mulla
Job Role
Process: International Customer Support (Voice & Chat)
Key Responsibilities
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Provide Tier-2 customer support to global customers.
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Handle inbound calls & chat queries.
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Ensure 100% issue resolution & customer satisfaction.
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Follow client & internal SOPs while handling cases.
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Assist customers in navigating self-service portals.
Eligibility Criteria
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Education:
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Any Graduate OR
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HSC Passed + 1 Year Experience
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Experience: 1 – 7 Years
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Excellent verbal & written English communication required.
Shift & Work Details
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Shift: Night Shift (24×7 rotational)
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Week Off: Rotational
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Work Mode: Work From Office
Work Locations:
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Vikhroli – MDC2
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Airoli – MDC7
Benefits
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Two-way cab transportation provided
(Within Accenture transport boundary) -
Global process exposure
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Career growth opportunities
How to Apply
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Walk in directly with updated resume & ID proof.
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Formal dress code recommended.
