Wipro Recruiting Any Graduate Freshers & Experience-Mail Resume to HR

Wipro Released Job Openings On 11-04-2022.Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Wipro Recruitment 2022 are provided below. Interested and eligible candidates can  submit application along with resume. 

Vacancy Details:

Wipro Recruiting Any Graduate Candidates with 00-01+ Years Experience for Service Desk / Technical Support Position.Complete Details for the Service Desk / Technical Support as follows.

Important Details :

  • Location :Gurgaon
  • No of Vacancies:Not Disclosed
  • Details of Salary: Not Disclosed
  • Opening date for online Application: 11/04/2022
  • Mode of application :Online
  • How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
  • For any information, please contact and share your resumes : shiduti.jamwal@wipro.com

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Job Description/Skills Required

  • Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD
  • Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User
  • Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
  • Routes the enquiries to Resolver Groups as appropriate
  • Re-routes misdirected calls
  • Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
  • Provides status and updates on tickets to authorized users
  • Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction

Click here for Official notification and Apply 

One Response

  1. Sugam Singh

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