Sutherland Global Services Looking For Associate – Seller Support (Non Voice).Established in 1986, Sutherland is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Eligibility :Associate/Senior Associate -(NonTechnical)
- Qualifications: B.Com,BBA
- Experience :00-03 years
- Vacancies : 20
- Salary : ₹ 2,00,000 – 3,00,000 P.A.
- Location: Kochi
- Selection- Based on interview
- Resolves product or service problems by clarifying the customer’s complaint; Determining the cause of the problem; Selecting and explaining the best solution to solve the problem; Expediting correction or adjustment; Following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.