1. Reviews general collection accounts and delinquent unsecured and supplemental tax bills to determine which accounts require the initiation of collection and investigative actions; applies codes, procedures, and rules to determine feasibility of securing revenue; determines best methods of locating debtors; and determines and verifies debtors’ whereabouts, employment, earnings, liabilities, assets, and ability to pay by performing skiptracing activities and by contacting County departments, external agencies, and other sources by telephone, letter, electronic communications, and conducting in-person interviews.
2. Interprets and explains bills to taxpayers and debtors; provides information to the public on property tax and revenue collection rules, regulations, policies, and laws; explains legal obligations and penalties to taxpayers and debtors for non-payment of taxes or debt owed; and acts as liaison with other County departments for collection of revenues owed.
3. Investigates, evaluates, and analyzes financial statements related to debtor income, assets, and employment history in order to determine ability to pay; sets terms and methods of repayment; completes financial forms with information received from the debtor, credit reports, and other creditors; and uses computerized collection programs to monitor payment schedules for compliance.
Job role: Collection Officer.
Qualification: B.Com with 1-2 years experience.
Salary: 1-2 L P.A.
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