RBS Business Services Walk in Drive for B. A, B. Com, BBA, B.Sc candidates for the role of Analyst :
RBS Business Services purpose is to serve customers well. We serve around 19 million customers across the globe, and our aim is to consistently meet and exceed their needs wherever they find us. Our ambition is to become the UK’s number-one bank for customer trust, service and advocacy and our team in India is integral to helping us achieve this goal.. Candidates who are interested in this position should check their eligibility before attend interview . Eligibility and important details of Analyst position as follows .
RBS Business Services Walk in Drive Time,Venue ,Contact details:
14th January , 11 AM onwards Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032 Contact – Chandravijay
Eligibility and important details of Analyst Vacancy at RBS Business Services :
- Post Name : Analyst
- Qualifications: B. A, B. Com, BBA, B.Sc
- Experience :00-01 Years of experience
- Vacancies : 1+
- Salary :Not Disclosed
- Location: Chennai
- Selection : Based on interview
Analyst Job Description:
- As a Analyst, your key responsibilities will be: Manage interactions with the end customers Maintain accuracy/customer satisfaction as per the guidelines/parameters Interaction with the onshore teams as and when required Ensure meeting the SLAs Process adherence and maintaining accuracy levels Ensuring customer satisfaction scores are as per the benchmarks Ensuring internal quality scores are achieved as per the benchmarks Contribute to building process capability and participate cross training Investigate queries accurately and raise with the relevant parties without delay and escalated where needed Support process training and knowledge sharing within the team Recognizes and escalates issues and seeks advice when faced with non-standard issues/problems.