Infosys Walk in Drive for B.Com,CA and M.Com candidates for the role of Team Leader – Collections/p2p/r2r :
Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.
Eligibility details :
- Post Name : Team Leader – Collections/p2p/r2r
- Qualifications: B.Com,MBA,M.Com,CA with 04-09 Years Of Experience.
- Vacancies : 01
- Salary : NA
- Selection : Based on interview
- Graduate in Accounts. Prefer post graduate with a minimum 15 years of education with good accounting knowledge
- At least 5+ years of relevant experience
- At least 3 years of process handling experience in the contact center and collections/P2P/R2R space.
- Excellent in communication skills with employees, peers and superiors
- Excellent understanding of process metrics in collections/P2P/R2R
- Proficient in reporting process performance
- Ability to coach agents for effectiveness, regulation and compliance.
- Ability to lead and motivate team to achieve performance goals
- Proficient in reporting Process performance
- Judgment on escalations and problem handling
- Target orientation