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Infosys chairman Nandan Nilekani will have to make a presentation to explain the technical issues in GST system in the GST Council in a week . The GST system facing various issues which include a slow platform, log-in errors, as well as delays in getting one-time passwords (OTPs).
The failure seems to be happening despite of continuous summons to senior company executives by revenue secretary. This prompt the finance ministry to take up the issue with Nilekani over a month ago. Finance minister Nirmala Sitharaman has also held discussions on the issue with the GST Network as well as Infosys’s role.
Officials admitted that the IT platform has not stabilised even after 2 and a half years after the implementation of GST. The ministry had asked to deploy better quality manpower so as to resolve this issues but everything remains the same . After the meeting , the issue is expected to resolve soon.