ICICI Lombard General Insurance hiring Graduate,Postgraduate for Team Leader.Interested and eligible candidates apply online with link provide at the bottom and check eligibility before apply and Eligibility details as follows:
Vacancy details :
- Company Name: ICICI Lombard General Insurance
- Location : Navi Mumbai, Mumbai
- Post Name: Team Leader
- Qualification: Graduate,Postgraduate
- Experience : 4 – 7 years
- No of Vacancies: Not Disclosed
- Salary: ₹ 5,50,000 – 7,50,000 P.A.
Job Description/Skills Required
1. Ensure KPI’s Meet and Maintained in line with company objective.
2. Understanding of SLA & TAT Management.
3. Sound Knowledge of inbound call center efficiencies ( AHT, Call compliance, Shrinkage, FTR, Occupancy, Utilization,NPS).
4. Hands on Experience of process improvement Projects.
5. Effectively manage customer escalations
Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam
How to Apply : Click here for full details and Apply