ICICI Lombard General Insurance hiring Graduate,Postgraduate for Team Leader

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ICICI Lombard General Insurance hiring Graduate,Postgraduate for Team Leader.Interested and eligible candidates apply online with link provide at the bottom and check eligibility before apply and Eligibility details as follows:

Vacancy details :

  • Company Name: ICICI Lombard General Insurance
  • Location : Navi Mumbai, Mumbai
  • Post Name: Team Leader
  • Qualification: Graduate,Postgraduate
  • Experience : 4 – 7 years    
  • No of Vacancies: Not Disclosed 
  • Salary: ₹ 5,50,000 – 7,50,000 P.A.

Job Description/Skills Required

1. Ensure KPI’s Meet and Maintained in line with company objective.

2. Understanding of SLA & TAT Management.

3. Sound Knowledge of inbound call center efficiencies ( AHT, Call compliance, Shrinkage, FTR, Occupancy, Utilization,NPS).

4. Hands on Experience of process improvement Projects.

5. Effectively manage customer escalations

Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam

How to Apply :  Click here for full details and Apply

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