HCL Walk in Drive for B.Com,BBA,BA: HCL is conducting walk in drive for the domine of Technical Support Engineer From 31st July – 3rd August.Interested candidates please attend this walk in and grab the opportunity .The eligibility cretaria for this position as follows .
|Post Name||Technical Support Engineer|
Job Description:Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware /software / network problem resolution.Administer and provide User account provisioning.Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention’s.Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
|Salary||Not Disclosed by Recruiter|
|Time & Venue||
13th August – 16th August , 10 AM onwards
A-11,Sector-3 ,Below noida sec16 Metro station
About Company : HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise