Genpact Recruitment 2019- : Genpact hiring for the position of Associate/Senior Associate -(NonTechnical).Please go through following summary of vacancy. Please check at bottom of the this Summary of vacancy for more details and apply on source web page.
|Post Name||Associate/Senior Associate -(NonTechnical)|
|Time & Venue||13th July,11am to 2pm. Genpact, 22B, Sec-18,Udyog Vihar, Gurgaon,Landmark : Near Airtel,Nearest Metro Station : Iffco Chowk & MG Road Metro Station|
Opening date: 12/07/2019
Job Description:Respond to customer inquiries and problem escalations.Answering and resolving customers queries received via chat.Able to upsell and cross sell & up sell the products related to the process.Interacting with customer to understand the query better and to provide appropriate resolution.Provide support for data collection to enable Recovery of the account.Provide excellent customer service to our customers.
About Company :Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.