Genpact Mega Virtual Drive On 19th Nov 2021 For B.Com,M.Com

Genpact Released Job Openings On 18-11-2021.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM…Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Group Recruitment 2021 are provided below. Interested and eliible candidates can  submit application along with resume. 

Vacancy Details:

Genpact Recruiting B.Com,M.Com Candidates with 00-02+ Years of Experience for Process – Outbound Calling (Voice Process) Collections Position.Complete Details for the Process – Outbound Calling (Voice Process) Collections as follows.

Important Details :

  • Location :Hyderabad/Secunderabad, Uppal
  • No of Vacancies: Not Disclosed by Recruiter
  • Details of Salary: Not Disclosed by Recruiter
  • Opening date for online Application: 18-11-2021
  • Mode of application :Online
  • Date :19th November, 11.00 AM – 5.30 PM
  • Venue: https://genpact.zoom.us/j/98459919608
  • Contact – Pavani

Job Description/Skills Required

We are inviting applications for the role of Process Associate, Customer Service-Collections
Responsibilities

  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement

Qualifications we seek in you
Minimum qualifications

  • Graduate (in any stream)
  • Excellent Communication Skills (verbal and written)

Preferred qualifications

  • Good customer handling skills
  • High Energy level
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

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