Dell International Hiring Graduate for Sr Representative – Pricing Operations.Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge. Interested and eligible candidates apply online with link provide at the bottom and check eligibility before apply and Eligibility details as follows:
Vacancy details :
- Company Name: Dell International
- Location : Bengaluru
- Post Name: Sr Representative – Pricing Operations
- Qualification: Graduate
- Experience :00-02+ years of relevant experience
- No of Vacancies:Not Disclosed
- Salary: Not Disclosed
Job Description/Skills Required
- As part of business support operations, provide support to users (global sales and finance organization) on issues queries related to Pricing applications
- Engage business & IT teams as necessary to investigate the issue reported and to resolve. Document the progress during the resolution process.
- Track and manage Incident ageing on a regular basis, so that the resolution time remains within agreed target
- Engage business & IT teams to carry out RCA and document the same.Identify unique complex issues and document them as part of Knowledge Base.
- Report incident management & performance KPI’s at agreed intervals.Identify issue trends and carry out corrective measures. Recommend and implement proactive measure to improve user satisfaction.
Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam
How to Apply : Click here for full details and Apply-