Cognizant Released Job Openings On 09-04-2022.Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work…Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Cognizant Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Cognizant Recruiting Any Graduate/Any Postgraduate Candidates with 05-08+ Years Experience for Team Lead Position.Complete Details for the Team Lead as follows.
Important Details :
- Location :Hyderabad/Secunderabad
- No of Vacancies:Not Disclosed
- Details of Salary: Not Disclosed
- Opening date for online Application: 09/04/2022
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
- For Further Details: priyanka.valleri@cognizant.com
Job Description/Skills Required
- Manage teams to deliver on SLA, KPIs and KRAs,
- Responsible for operational efficiency & effectiveness of the teams.
- Ensure the team meets all contractual SLA targets along with helping others to meet the same
- Monitor performance, identify improvement areas, implement action plans and track them to closure.
- Manage metrics and enhance their usefulness by improving correlation with customer satisfaction.
- Manage stakeholder expectations by engaging QC team and Policy Engagement functions.
- Carry out pre-emptive and predictive analysis to improve the issue prevention focus of the process.
- Identify automation/optimization opportunities and develop technical solutions to drive such changes.
- Drive skill enhancement initiatives in the team through knowledge sharing, cross training and rotation
- Proactively look for process/product improvement opportunities
- Champion RCA efforts and inculcate culture of data driven deep dive analysis in the team.
- Drive workflow and policy/process related change management initiatives
- Conduct annual / bi-annual appraisals
Click here for Official notification and Apply
harini
applying for job