Capgemini Released Job Openings On 12-04-2022. Capgemini (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Capgemini combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Capgemini Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Capgemini Recruiting Any Graduate/Any Postgraduate Candidates with 09-14+ Years Experience for Operations Manger Position.Complete Details for the Operations Manger as follows.
Important Details :
- Location :Noida, New Delhi, Gurgaon/Gurugram (WFH during Covid)
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application: 12/04/2022
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Related Job: Capgemini Recruiting Any Graduate Freshers & Experience
Job Description/Skills Required
- • Support managing customer escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled. • Ensure critical client SLAs/KPIs are exceeded/met • Ability to translate technical concepts to peers, management, leadership and customers. • Good to have data research as secondary skill • People management experience of at least 10+ years. Should have experience in handling team size of 20+ across geographies • Client /stakeholder management experience of at least 6+ years • Work with client to test and confirm readiness to deploy remediated solutions • Ensure that the process and change requests are executed within the SLA. • Should be proactive to understand client/stakeholder requirements or the scope of improvement in the process to ease client/stakeholder’s involvement. • Lead improvements by monitoring and developing dashboards to proactively monitor trends and customer escalations and use data to recommend technical and/or business process changes to meet expectations and/or optimize productivity • Facilitate and report on daily and/or weekly stand-ups to ensure appropriate visibility of key customer issues including escalation status reporting, statistics, trending analysis, issue status activities, and resources • Ability to work effectively cross multiple teams internal and external
Click here for Official notification and Apply
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