HCL Walk in on 18th-22nd Nov for Service Desk L1 technical Support at Bengaluru Location.HCL Technologies Limited is an Indian multinational information technology service and consulting company headquartered in Noida, Uttar Pradesh. It is a subsidiary of HCL Enterprise.
HCL Walk in Eligibility Criteria:
- Role Name – Service Desk L1 technical Support
- Qualification – B.Com,MBA
- Experience – 01-03 Years of experience
- Salary -1,25,000 – 3,50,000 PA.
- Vacancies -20
- Sector : BPO
- Location- Bengaluru
HCL Walk in Time, Venue and Contact details:
- 18th November – 23rd November from 10 AM onwards
- HCL Technologies Surya Sapphire Electronic City Phase 1 Near D- Mart Bangalore Karnataka – 560100
Service Desk L1 technical Support Job Description :
- Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
- Route problems to internal 2nd and 3rd level IT support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware /software / network problem resolution.
- Administer and provide User account provisioning.
- Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention’s.
Selection Procedure :Selection on Interview conducted in Walkin drive.there may be wriiten exam before interview process .